Privacy Policy

Effective Date: 12.04.2024

Welcome to Swaadi! At Swaadi, accessible via swaadi.com, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its safety. By using our website, you agree to the terms of this policy.

For any questions or concerns, feel free to reach out to us at care@swaadi.com or call 9461411638.

Swaadi is an ethnic brand owned by Pixelfly Innovations OPC Pvt Ltd.

1. Information We Collect

We collect information to provide a seamless shopping experience and improve our services. Here’s what we collect:

a. Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

b. Payment Information

  • Razorpay processes payments securely on our behalf. We do not store your credit/debit card or UPI details. Refer to Razorpay’s Privacy Policy for more details.

c. Automatically Collected Information

When you visit swaadi.com, we may automatically collect data, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Browsing Behavior (pages visited, time spent, etc.)

d. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website performance. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  1. Process orders and deliver products.
  2. Improve website functionality and user experience.
  3. Communicate order updates, offers, and promotions.
  4. Ensure security and prevent fraud.
  5. Comply with legal requirements and resolve disputes.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or share your personal data with third parties except in the following cases:

  1. Payment Gateway: Razorpay handles payments securely.
  2. Shipping Providers: For order delivery purposes.
  3. Service Providers: For hosting, analytics, and email communication.
  4. Legal Compliance: If required by law or to protect our rights.

4. Data Security

Your data is stored securely on our website with advanced encryption and firewalls. Additionally:

  • Razorpay ensures secure payment transactions.
  • Access to your data is limited to authorized personnel only.

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  1. Access and update your personal information.
  2. Request data deletion (subject to legal obligations).
  3. Opt-out of marketing communications by clicking the “Unsubscribe” link in emails or contacting us.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of third-party websites.

7. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from children. If we discover that a minor has provided us with personal data, we will promptly delete it.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected here, and the updated date will be mentioned.

9. Contact Us

For questions or concerns about this Privacy Policy, reach us at:

By continuing to use swaadi.com, you agree to this Privacy Policy.