Terms and Conditions

Welcome to Swaadi. These Terms and Conditions govern your use of our website, products, and services. By accessing or using https://swaadi.com, you agree to comply with and be bound by these Terms. Please read them carefully.

1. General Information

  • Website Ownership: Swaadi, located at https://swaadi.com, is owned and operated by our team, dedicated to providing premium ethnic wear and jewelry.
  • Contact Information: For any queries, you can reach us at care@swaadi.com or call us at 9461411638.
  • Changes to Terms: We reserve the right to modify these terms at any time. Updated terms will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

2. Use of Website

  • Eligibility: You must be 18 years or older to use this site. Minors may use the website under supervision of a parent or guardian.
  • Prohibited Activities:
    • Posting false or misleading information.
    • Using the site for unlawful purposes.
    • Transmitting viruses, malware, or harmful code.
    • Copying, modifying, or distributing website content without permission.

3. Products and Services

  • Product Information: We make every effort to accurately display product details, including colors, designs, and sizes. Slight variations may occur due to monitor settings or lighting conditions.
  • Pricing:
    • Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
    • Prices are subject to change without prior notice.
  • Stock Availability: Product availability is subject to stock levels. In the rare case of unavailability after an order is placed, we will notify you and provide alternatives or a refund.

4. Orders and Payments

  • Order Placement: By placing an order, you agree to purchase the listed items as per their description.
  • Payment Methods: Payments are processed securely via Razorpay, supporting multiple options like credit/debit cards, UPI, net banking, and wallets.
  • Order Confirmation: Orders are confirmed via email/SMS upon successful payment.
  • Cancellation: Orders can be canceled within 24 hours of placement or before shipment, whichever is earlier.

5. Shipping and Delivery

  • Shipping Locations: We currently deliver across India.
  • Delivery Time: Estimated delivery time is 5-7 business days. Delays may occur due to unforeseen circumstances.
  • Shipping Charges: Free delivery is available on eligible orders. Additional charges may apply for express shipping or remote locations.
  • Tracking: Tracking details will be shared via email/SMS once your order is dispatched.

6. Returns and Refunds

  • Eligibility: Returns are accepted for defective or damaged products. Products must be unused, unwashed, and in original packaging.
  • Return Process:
    • Initiate a return request within 7 days of delivery.
    • Provide proof of defect/damage via photos or videos.
    • Our team will review and confirm return eligibility.
  • Refunds: Approved refunds are processed within 7 business days to the original payment method. Shipping charges (if any) are non-refundable.

7. Intellectual Property

  • All content on this website, including text, images, logos, and design, is the intellectual property of Swaadi. Unauthorized use, reproduction, or distribution is prohibited.

8. Privacy Policy

Your use of the website is governed by our Privacy Policy, which details how we collect, use, and protect your data.

9. Limitation of Liability

Swaadi is not liable for:

  • Indirect or consequential damages arising from the use of our products or services.
  • Delivery delays due to circumstances beyond our control, such as natural disasters or transportation strikes.

10. Governing Law and Disputes

  • Jurisdiction: These terms are governed by the laws of India.
  • Dispute Resolution: Any disputes will be resolved amicably. If unresolved, they will be subject to the jurisdiction of courts in Rajasthan, India.

11. Contact Information

For further assistance, please contact us:
📧 Email: care@swaadi.com
📞 Phone: 9461411638

Thank you for choosing Swaadi. By using our website, you agree to abide by these Terms and Conditions. Happy shopping!